You can request permanent deletion of your PinkTalk – Girls Video Call account and the personal data linked to it.
1. How to request account deletion
Email us from the same phone you use with PinkTalk:
Email: support@pinktalkvideo.com
Subject: Delete PinkTalk Account
Please include:
- Your display name in the app
- Approximate date you started using PinkTalk
- Confirmation that you want permanent deletion
We identify accounts by device ID (no email/password login). Extra details help us find the correct account safely.
2. What we delete
- Profile information (display name, gender, bio, avatar)
- Private chat messages linked to your account
- Friend connections and friend requests
- Call / room activity records linked to your user ID
- Push notification tokens for your device
- Points / purchase-related balance stored on our servers
3. What we may keep temporarily
- Records needed for fraud, abuse, refunds, or legal compliance (limited period)
- Anonymized analytics that cannot identify you
- App store / billing records controlled by Google Play (not stored as your chat profile)
4. Processing time
We process deletion requests as soon as reasonably possible, usually within 7 days, and no later than 30 days, unless a longer period is required by law or an active investigation.
5. After deletion
- You will no longer be able to use the same account data.
- Opening the app again creates a new blank profile on that device.
- Purchased points or unfinished balances tied to the old account are not recoverable after deletion.
6. Contact
PinkTalk – Girls Video Call
Website: pinktalkvideo.com
Email: support@pinktalkvideo.com
Package: com.pinktalk.girlsvideocall
See also our Privacy Policy and Terms of Service.